Shipping policy

Our Shipping Commitment: We know you are excited to receive your premium at-home beauty tech. Therefore, our team works diligently to ensure every elevaure device is fully inspected, securely packaged, and dispatched as quickly as possible.

1. Order Processing Time

Every order goes through a strict quality control check. Because we sell precision facial sculptors and heated massagers, we never rush this step.

Please allow 1 to 3 business days for our warehouse to process and pack your order before it is handed over to the carrier.

2. Shipping Times & Options

Once your order leaves our facility, delivery times will depend on your location. Currently, we offer the following secure delivery options for our North American customers:

Standard Insured Shipping: Estimated Delivery 9 to 15 business days. Fully tracked and insured against loss or damage during transit.

Priority Expedited Shipping: Estimated Delivery 3 to 7 business days. Jump the queue for faster delivery of your wellness tools.

3. How to Track Your Order

You will receive a shipping confirmation email containing your tracking number. Please allow 1 to 3 business days for the tracking portal to update with the latest location of your package. After that, you can monitor its journey directly on our website using the tracking tool.

4. Lost or Damaged Packages

Your satisfaction is our priority. If your package is delayed significantly or arrives damaged, please contact our support team immediately. We will work with the carrier to resolve the issue or issue a replacement device at no extra cost to you.