FAQ

Frequently Asked Questions

About Our Devices

What technology do Elevaure devices use?
Elevaure devices combine clinical-grade microcurrent, blue light therapy, and electric cupping technology to deliver professional wellness results at home.

Are Elevaure devices safe to use at home?
Yes. All Elevaure devices are designed for safe home use and come with detailed usage guides. We recommend following the instructions provided with each device.

How often should I use my device?
For best results, we recommend using your device 3–5 times per week as part of your daily wellness ritual.

Orders & Shipping

How long does shipping take?
Standard shipping takes 5–10 business days. Express options are available at checkout.

Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times and rates vary by destination.

Returns & Warranty

What is your return policy?
We offer a 30-day return policy on all unused devices in original packaging. Please visit our Returns & Refunds page for full details.

Do your devices come with a warranty?
Yes, all Elevaure devices come with a 12-month manufacturer's warranty covering defects in materials and workmanship.

Getting Started

How do I get started with my new device?
Each device comes with a quick-start guide. We also recommend visiting our tutorial library for step-by-step video guidance.

Can I use multiple devices together?
Absolutely. Our devices are designed to complement each other. Check out our Bundles & Sets collection for curated combinations.